If you have changed your mind about an item you've ordered, and would like to return it, please contact us within 30 days of delivery. Kindly note that fitness equipment (eg lifting straps) cannot be returned due to hygiene reasons.
Return process
- Start by creating your return request here.
- Within 48 hours you will receive a prepaid USPS return label.
- Package and send back your return.
- Once the return has been received and processed by our warehouse, which can take up to ten working days from delivery, we will contact you with confirmation of your refund.
- Please note that your original postage will not be refunded.
Please be aware that all returns are carefully inspected when they are received at the fulfilment centre, and if the items are not received unworn, with tags attached, they will not be refunded.
If you have received a faulty item, or there was a delivery issue that damaged your order, please click here for more information about reporting this.